Frequently Asked
Questions

 

Cambridge

We are a primary school looking into expanding to high school. Would Cambridge be a good choice for a curriculum?

Yes. Cambridge International offers various subjects recognised by schools, universities and employers worldwide. Our curriculum is flexible, challenging, and inspiring. The curriculum is designed to be international and can also be tailored to local contexts.

It takes into account different cultures while still being international in its approach.

Plus, Cambridge students develop a lasting passion for learning and essential skills for success!

We are a primary school looking into expanding to high school. Would Cambridge be a good choice for a curriculum?

Yes. Cambridge International offers various subjects recognised by schools, universities and employers worldwide. Our curriculum is flexible, challenging, and inspiring. The curriculum is designed to be international and can also be tailored to local contexts.

It takes into account different cultures while still being international in its approach.

Plus, Cambridge students develop a lasting passion for learning and essential skills for success!

We are a Montessori school. Would the Cambridge curriculum fit this environment?

Definitely. A Cambridge school’s teaching approach is underpinned by philosophies similar to Montessori but offers a wider range of courses.

 

What type of support does GenEx offer to their associate centres?

Registration as a Cambridge International School, guidance on offering high-quality teaching and learning, support and advice for management, educators, and students, Cambridge examination support, Cambridge teaching and learning resources, support and training and professional development opportunities.

Why should we choose Cambridge?

The Cambridge International Curriculum helps students reach their full potential by providing an internationally recognised high-quality education. The international curriculum may be modified to fit local conditions and used in schools worldwide. After transferring to one school that uses the Cambridge International curriculum, it’s also possible for students to continue studying using the same program.

Cambridge curriculum prepares students for success in life with a global standard of education. Cambridge students can be confident that universities and employers worldwide will value their qualifications.

Where do Cambridge qualifications take you?

MIT, Harvard, and Cambridge University are just a few world-class institutions that recognise and value Cambridge International qualifications. Several universities recognise Cambridge’s programs throughout the world. It’s well-known for teaching students to think critically and independently and providing thorough subject knowledge.

PDQs

We teach a different curriculum. Would the qualification still be helpful and relevant?

The Cambridge International Certificate and Diploma in Teaching and Learning is a globally recognised program that helps educators enhance their professional thinking and practice. It also improves the quality of instruction and learning. This program is meant for practising teachers who want to improve their knowledge, skills, and understanding in the fundamental areas of teaching and learning.

It is applicable and relevant to a wide range of instructional settings, from primary and secondary general education to vocational education and training and further, adult and higher education. It allows applicants to examine and apply new concepts in their setting, incorporates innovative methods in their daily practice, and demonstrates expert development as reflective practitioners.

We teach a different curriculum. Would the qualification still be helpful and relevant?

The Cambridge International Certificate and Diploma in Teaching and Learning is a globally recognised program that helps educators enhance their professional thinking and practice. It also improves the quality of instruction and learning. This program is meant for practising teachers who want to improve their knowledge, skills, and understanding in the fundamental areas of teaching and learning.

It is applicable and relevant to a wide range of instructional settings, from primary and secondary general education to vocational education and training and further, adult and higher education. It allows applicants to examine and apply new concepts in their setting, incorporates innovative methods in their daily practice, and demonstrates expert development as reflective practitioners.

Can any educator complete the professional development qualifications?

According to Cambridge International, all candidates should have English competence comparable to Level B2 in the Common European Framework of Reference for Languages (CEFR). Furthermore, Cambridge International recommends a minimum requirement of 5.5 on the International English Language Testing System.

Other requirements include;  

Teachers must be employed in a school, college, university or adult training centre as full- or part-time teachers. They must work at least 24 weeks during an academic year and teach for at least six hours per week.

 

You will need a mentor who understands the principles of your credentials, has had similar training, and can offer useful advice and comments. You will also need access to a device with internet access.

 

What are the Cambridge professional development qualifications benchmarked at?

The Cambridge PDQ is benchmarked to the Framework for Higher Educational Qualifications (FHEQ) for England, Wales and Northern Ireland. This means that teachers and leaders who achieve a Cambridge PDQ are well prepared for their next step in the professional development pathway. Their Cambridge PDQ has value as they progress to relevant Level 6 and 7 programmes.

Cambridge Exams

I am a homeschooling student. Can I write my Cambridge International exams at a GenEx centre?

We have multiple associate centres that are registered examination centres. They can accept private candidates to write at the centre.

I am a homeschooling student. Can I write my Cambridge International exams at a GenEx centre?

We have multiple associate centres that are registered examination centres. They can accept private candidates to write at the centre.

Can I write Cambridge International subjects that require coursework?

Unfortunately, no. Examination centres cannot accept private candidates to write subjects requiring coursework.

 

 

Can I write oral examinations at a GenEx centre?

Yes. Depending on availability and capacity.

Can I write practical science examinations at a GenEx centre?

Yes. Depending on availability and capacity.

Are there any specific requirements to write as a private candidate at a GenEx centre?

No. Depending on the campus, you will be required to complete an application form and also provide documents such as an ID/passport/study visa. If there are spaces available, we will accept you.

Can I write at a GenEx centre if I require access arrangements?

This is dependent on the centre. Availability and capacity.

Cambridge Online

Does GenEx offer all Cambridge International subjects?

GenEx has identified a core package of available subjects. We plan to expand these subjects in future development cycles.

Does GenEx offer all Cambridge International subjects?

GenEx has identified a core package of available subjects. We plan to expand these subjects in future development cycles.

Is the content engaging and of high quality?

Yes, we have a team of specialists who are well-versed in the subject. Our material is intended to be interesting and engaging for students so that they may learn more about the topic.

 

 

Can the content be used in a homeschooling environment?

The content is designed for a blended approach within a classroom environment. However, it also supports independent learning.

How often is the content updated?

The resources are updated frequently to ensure that they are of excellent quality and cater to pupils and instructors. Subject matter experts keep track of all curriculum changes to guarantee that the material is up to date and can assist students in writing successful Cambridge International examinations.

Our school has educators that do not have a lot of experience in the Cambridge International curriculum. Would this be a useful resource?

Yes. The material is intended to assist teachers in their professional development. It is structured around the Cambridge International syllabus’s learning goals. In addition, we provide schools with subject-matter experts’ assistance.

Software

I can’t log in or reset my password. What now?

  • Confirm that you have a member profile on the system
  • Confirm you are using the email linked to your profile to access/reset your password.
  • Make sure you are NOT using a learner’s email.
  • Confirm that you are using Google Chrome to access the system. Google Chrome works the best with the system; therefore, we recommend using it to access the system.
  • Confirm that you are using the correct link to access the system (https://generation.sis.codespace.co.za/ ) or are accessing the system via the Generation schools website (accessible by clicking on the Genex icon on the left side of the Generation schools website’s landing page

I can’t log in or reset my password. What now?

  • Confirm that you have a member profile on the system
  • Confirm you are using the email linked to your profile to access/reset your password.
  • Make sure you are NOT using a learner’s email.
  • Confirm that you are using Google Chrome to access the system. Google Chrome works the best with the system; therefore, we recommend using it to access the system.
  • Confirm that you are using the correct link to access the system (https://generation.sis.codespace.co.za/ ) or are accessing the system via the Generation schools website (accessible by clicking on the Genex icon on the left side of the Generation schools website’s landing page

I can't view my child’s profile, what do I do now?

  • Make sure your user profile is linked to your wards.
  • If your profile is not linked to your ward, you can contact our help desk to link your profile to view their profiles.
  • If your profile is linked – make sure it’s linked to the same campus as your ward.
  • If you are using a mobile device, tap on the three lines at the top-left of the display and click on ‘My students.
  • If you have multiple wards at our campuses, you can toggle between each of their profiles by clicking on the drop-down displayed at the top-right side of the display and toggling between their profiles.

What is my package subscription?

You can contact our helpdesk to confirm your package. If you are registered under the wrong subscription package, our Tech Support will help you switch to the correct package. Confirm the right package that their ward is supposed to be subscribed to.

I can’t enter my contact number into the application.

Your contact number would be entered in the following format: +27716511111. If this does not work and you continue to struggle, please contact our helpdesk for further assistance.

I need to delete a duplicate user account on the system. How do I do that?

To delete a duplicate user account, you need to contact our Tech Support. 

I can’t select a stage/phase/package from the drop-down menu in my application.

Please contact our helpdesk for further support. 

I can’t access my ward's report?

There are various reasons you aren’t able to access your ward’s report. It could be due to being restricted for non-payment, having limited access or your profile not being correctly linked to your ward’s user profile. To confirm which of these may be the issue, please contact our helpdesk for further support.

Is there an LMS training guide?

Yes, we have an LMS training guide schools, and guardians can use. Contact us for more information.

Is there an SIS training guide?

We are still busy working on creating an SIS guide. 

How are fees charged?

Our fees largely depend on the number of students signed up with us. The more students, the more economical our fees become. Contact us via our contact page to receive in-depth information on our fee structure.

Is this a once-off fee or subscription-based?

It’s a once-off fee. Once you pay the fee, you’ll have access to everything.

Do you keep Microsoft teams and other communication platforms?

Yes, we make use of the Microsoft 365 suit as well as various other internal communication platforms.

Do teachers have the flexibility to choose between using our curated content or using their own?

Yes, teachers can create and upload their content to the system. 

Who trains new teachers on our systems?

Training is facilitated through our Product Owner & Tech support team. They help us train new teachers on the full range of applicable GenEx platforms. 

Who do I contact if I need help?

You can contact our Tech Support. They are available from our dedicated helpdesk ticket system, email, and phone.

How do I receive content support from the Subject Matter Experts (SMEs)

You can contact them directly via email.

How do I follow along and help my child with their studies?

If you want to track your child’s progress, simply login to our platforms as a guardian and follow along with their courses and progress online.

How are teachers held accountable?

Our  Student Information System (SIS) is an excellent mechanism for holding teachers responsible as it comes with all the planning tools to assist them and monitor their progress. 

Is the content designed with the educator or student in mind?

All content is intended to be accessible and user-friendly. It is an interactive and narrated textbook that both educators and students can easily follow. 

What do teachers in a subject do if they decide/want to teach in a different sequence?

The school generally decides this as a collective.

Are there available assessments papers linked to a subject's curriculum outcomes?

A test bank is open on the system. 

Have another question?